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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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Glossary
admin contact The admin contact represents a domain name registrant and domain name. This contact is authorized to initiate changes with the domain name registrar. admin email The admin email is ...
Google Adwords Time Frame
Your Google Adwords campaign will be live within ten days after your order has been processed. Known Issues to prolong this process: • Undecided Keywords • Problems with Payment ...
SEV Time Frame
Your Search Engine Visibility’s initial setup will be complete within two weeks after your order has been processed. Known Issues to prolog this process: • Availability to Verify List...
Logo Time Frame
The logo design process generally takes two weeks. Known Issues to prolong this process: • Problems with Payment • Delayed Responses from Clients keywords: logo, logo desig...
Website Time Frame
Your website will be online with default content within a 4 week period. One thing our designers can’t stress enough is that in order to have your site completed and customized in the shortest poss...
Domain Modification
A domain modification is pointing an existing domain name to our server where your website will be located. In order to complete this very important task we need to know a few pieces of information. ...
Monthly Billing Date
Your monthly billing date will be on the date that you sign up unless the date that you signed up was the 29th, 30th, or 31st. The recurring monthly payment for these 3 dates will always occur on the ...
How do I view my website?
To view your website you should type your domain name (http://domainname.com) into the address bar (top left of page) on your internet browser. This address can be found on your agreement with Synergy...
How do I see my ads on Google?
Your ads can be visible on Google when you type in one of your keywords in the Google search bar. It is important to remember that you have a specific radius that your ads will appear in and if your i...
How do I see my listings for SEV?
You can view your listings by doing a search on the website directories that we submitted for your business, by searching for your business' name through Google, or by viewing the links on your websit...
How do I submit a ticket?
Click the link "Welcome to Our Support Department" at the top of the page. This will take you to the home page of our technical support suite. Click the "Submit A Ticket" Link. Fil...
How do I make changes to my account?
The most efficient way to make changes to an account (other than credit card changes) is to submit a ticket to tech support. *If you need to make credit card changes, please call us at 866-428-017...
How do I get my monthly statement?
Here at Synergy Direct Solution we believe in a green environment and this is one of the reasons we don't mail out statements to our clients. If you have questions regarding your bill please submit a ...
How do I cancel my service?
Cancellations must be submitted via secure ticket at http://synergydirectsolution.com/support keywords: cancellations, cancel
How long will website edits take?
How long an edit will take depends on the type of change being made. The following time frames do not apply to the initial 4 week website creation period. Changes to the content - Within 48hrs I...
How long will edits take for my Adwords account?
All edits to your keywords, your target market, or your budget will take place within 48hrs. Known Issues to prolong this process: • Delayed Responses from Clients • Problems wi...
How long will it take to make changes to my SEV account?
Your Search Engine Visibility’s edits will be complete within two weeks after you submit a ticket. Known Issues to prolog this process: • Availability to Verify Listings via Email and...
What is the logo design process?
One of our designers will converse with you to get a general idea about what it is your looking for as a graphical representation of your business. Within a week you will receive the first set of proo...
How do I make edits to my website?
In order to make edits to your website, please submit a ticket to http://synergydirectsolution.com/support and explain in detail what edits you want made. This includes what page, page area, paragraph...
How do I make edits to my Google Adwords account?
In order to make edits to your Google Adwords account, please submit a ticket to http://synergydirectsolution.com/support and explain in detail what edits you want made. This includes keywords, target...
How do I make changes to my SEV account?
In order to make edits to your Search Engine Visibility account, please submit a ticket to http://synergydirectsolution.com/support and explain in detail what edits you want made. This includes busine...
Submitting Content Correctly
CONTENT ACCURACY Content that is submitted for your website should be checked for spelling and grammar. Content that is provided by the client will be inserted exactly as it appears. IMAGE QUAL...
How many keywords can I have on my Google Adwords account?
We normally start our clients out with 3 to 5 keywords, although there is no maximum number of keywords allowed. Our campaign managers will recommend a daily budget based on the number of keywords yo...
How big or small can my target market be with my Google Adwords campaign?
Your Google Adwords campaign must be a minimum of a 10 mile radius and has no maximum. Your campaign can be local, statewide, nationwide, or even worldwide. The bigger your target market, the bigger...
What is my minimum budget for my Google Adwords account?
There's actually no minimum budget required for a Google Adwords account; However, we recommend $3.33 per day as a minimum daily budget. keywords: google, adwords, minimum, budget, sem, search eng...
How do I recieve reports?
To receive a report please submit a ticket to technical support and please specify whether you would like to receive weekly reports or monthly reports. keywords: weekly, monthly, reports, receive,...
How do I read my Google Adwords Reports?
The following terms will assist you in reading your Google Adwords Report. Date: The date or date range of the data. Campaign: Arbitrary information that lets you know under what campaign the re...
How do I read my Google Analytics Report?
The following terms will help you read your Google Analytics Report: Visits: The number of visits to your site during a given time period. Pageviews: The number of pages these visitors viewed. ...
How does my ads get rotated in Google Adwords?
How often your ads get placed into rotation is influenced by two things: #1 is how many clicks you can afford per day based on your daily spending limit. #2 is your click through rate. Yo...
How does Google bill me?
With the AdWords postpay option, you pay only for the clicks you've already received, so you're not billed in advance. Google bills you after 30 days or when your account spend reaches your billing th...
How do I contact you?
Synergy Direct Solution's hours of operation are Monday through Friday, 8AM to 4PM PST. Our toll free number is 866-428-0172. keywords: hours, open, customer service, contact, phone, number, inform...
Google Adwords Rotation
Google Adwords is a campaign that allows you to get exposure to local customers while limiting your investment. Your ads will be shown on a rotating basis throughout the day in order to maximize your...
Website Visibility
As more businesses come online SEO competition is heating up. Google already implements a 'Sandbox' which will see new sites get very little traffic for 8 to 12 months after going live. The sandbox is...
I'm Not Getting Phone Calls From My Website
A website is a great tool for getting your name out there and educating your potential customers about your products and services. Having a website is only part of a successful marketing campaign. Y...
 

» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added
 I'm Not Getting Phone Calls From My Website 29-Jan-2012 8:51pm
 Website Visibility 29-Jan-2012 8:39pm
 Google Adwords Rotation 29-Jan-2012 8:18pm
 How do I contact you? 8-Oct-2011 6:34pm
 How does Google bill me? 8-Oct-2011 6:25pm
 How does my ads get rotated in Google Adwords? 8-Oct-2011 6:14pm
 

 
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